Job Description

Summary

Information and Technology Services (ITS) is looking for an ERP Business Systems Analyst Senior to join the Student Administration Team within ITS.

As a member of the ITS team, you will be a functional expert supporting the M-Pathways Student Administration System (PeopleSoft Campus Solutions), for processes related to Recruiting and Admissions. Responsibilities include customer communications, requirements gathering, system analysis, design, documentation and testing, investigating and resolving system issues, and providing outstanding customer support. You will work in partnership with business teams in the university's admissions offices, and other departments across campus. You will report to the ERP Business Analyst Lead on the Student Administration team.

Who We Are

Information and Technology Services (ITS) supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, and work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and promoting university wide innovations. ITS's mission is to be trusted enablers of technology for the U-M community. ITS works together to provide cohesive digital experiences and seamless support to the U-M community. For more information about ITS, visit: https://its.umich.edu/about

Responsibilities*

Be a functional expert for M-Pathways Student Administration System (PeopleSoft Campus Solutions) ongoing use and maintenance.
Work with a collaborative team to provide daily operations and support for admissions systems
Evaluate system and process problems; determine priority of response and follow-up for customer requests
Work with customers to gather requirements for changes to business processes and information systems
Analyze business and user needs; Document functional requirements; Identify dependencies and integration needs
Develop and document designs for new applications and existing applications; identify areas for improvement and make recommendations for enhancements
Execute test plans to support infrastructure, software upgrades and releases
Use SQL-based query tools for analysis and customer support
Lead projects and delegate tasks
Participate in strategic planning and setting of technical direction for the department
Make independent decisions that impact operations
Required Qualifications*

Bachelor's degree in a related field or equivalent combination of education, certification and experience
Minimum of four years of experience in a related role
Experience working with enterprise student information systems related to recruiting and admissions
Demonstrated skills for the job Responsibilities listed above
Desired Qualifications*

Experience working with PeopleSoft Campus Solutions
Experience working with a range of admissions systems and integrations (for example, Technolutions Slate, CollegeNET ApplyWeb)
Additional Information

This position is flexible and offers remote, hybrid or on-site work options.

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off

• A retirement plan that provides two-for-one matching contributions with immediate vesting

• Many choices for comprehensive health insurance

• Life insurance

• Long-term disability coverage

• Flexible spending accounts for healthcare and dependent care expenses

• Dental and Vision Insurance