Manager, QA Solutions Tech Lead
Pfizer Inc.
Grange Castle, Ireland
Job posting number: #7285271 (Ref:pf-4921812)
Posted: October 1, 2024
Job Description
ROLE SUMMARY
The Digital Quality (DQ) Solution Center, an integral function within PGS Creation Center, serves as a catalyst for transformation by delivering advanced solutions that revolutionize Quality Operations. Our mission is to empower and optimize the performance of our Laboratory (QC), Quality Assurance (QA), and Environmental Health & Safety (EHS) teams. Through the automation of processes and the implementation of innovative technologies, we enhance the effectiveness and efficiency of our employees, leading to improved outcomes and elevated standards across the board. With a focus on continuous improvement and excellence, we strive to revolutionize the way Quality Operations are conducted within Pfizer Global Supply (PGS).
The Manager, QA Solutions Tech Lead will be responsible for providing technical oversight of the eQMS solution (Veeva Vault QMS). This involves providing leadership to the technical colleagues, development teams,DevSecOps teams and partners. They will develop the technical strategy and roadmap for eQMS ensuring the solution is developed and maintained optimally reducing technical debt.
This individual plays a critical role ensuring the software developed meets the business needs and works within the SAFe Agile framework.
The colleague must have a strong CI (Continuous Improvement) and Innovative mindset and be comfortable taking appropriate risks to achieve desired results and drive the adoption of innovative technologies. The colleague should bring an elevated level of business knowledge in relation to the Quality Assurance area and its processes.
ROLE RESPONSIBILITIES
- The Manager, QA Solutions Tech Lead colleague’s responsibilities include but are not limited to:
- Overseeing the design, development, delivery, and maintenance of the Pfizer eQMS solution
- Play a mentorship role on all technical operations of the eQMS solution, this involves providing direction & oversight to technical and development teams.
- Ensure process improvement initiatives are planned, executed, and reviewed as needed for continuous improvement.
- Serve as a subject matter expert within the Digital team, train and educate the eQMS Technical colleagues as necessary
- Be a strategic thinker in developing/adapting DevSecOps practices to support eQMS
- Continuously assess eQMS architecture and work with the Vendor teams in future-proofing the eQMS system for projects in pipeline
- Champions change and effectively manages the implementation of new ideas while ensuring technical debt is not accrued over time
- Liaison with various departments and cross-functional solution owners in building/maintaining robust integrations with the eQMS
- Partner with eQMS Solution Owners, other Technical leads, Deployment Team, Release Manager and all other vendors in bringing in transparency and visibility in conflict resolution
- Assist in the maintenance and prioritization of eQMS user stories, enablers & defect backlog
- Collaborate with business and development teams to define and estimate sizing of user stories, enablers & defects
- Lead and contribute in translating the user stories into technology
- Manage technical deliverables and ensure they are completed on schedule and within budget
- Oversee external resources to ensure commitments are met
- Demonstrate and promote agile ways of working
- Ensure solutions are maintained in a compliant state in accordance to the ADLC (Agile Development Lifecycle) for all software and tools as applicable.
- Act as a delegate for the eQMS Solution Owners as required
BASIC QUALIFICATIONS
- Bachelor’s in Information Technology, Engineering or related discipline.
- 6+ years of project management experience
- Proven experience with software development process and software development life cycle
- Proven experience with digital products life cycle
- Experience with Agile, SAFe (Scaled Agile Framework) preferred
- Experience within Pharmaceutical Quality Assurance Operations. Knowledge of auditing practices.
- Strong written and communication skills with the ability to effectively communicate to colleagues at all levels including executive levels
- Ability to train colleagues on innovative technologies and experiences
- Experience in all stages of system and application lifecycle from value analysis, business case development, solution deployment through value realization
- A thorough understanding of system GMP (Good Manufacturing Practice) requirements and demonstrable knowledge of computer system design and maintenance lifecycle in GMP environments.
- Strong experience in Microsoft Office Products (i.e., Word, Excel, PowerPoint, Visio)
PREFERRED QUALIFICATIONS
- Knowledge of financial management and procurement activities
ADDITIONAL DETAIL
- Ability to travel up to 25%.
- Ability to meet with colleagues virtually across different regions
- In order to be considered for this position you need to be legally eligible to work in Ireland
- Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates
- Due to high volume of applications, we will be contacting successful candidates only.
Work Location Assignment: Hybrid
Additional Information
In order to be considered for this position in Ireland you need to be legally eligible to work in Ireland.
Please note there is no relocation support available for this position
How to apply
Make a difference today, all suitable candidates should apply with CV below. We are looking forward to hearing from you!
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
