Product Design Manager, Experience Design
Job Description
ROLE SUMMARY
Our team, Digital Solutions Adoption, consists of two main areas under which our disciplines are divided across; Experience Design consisting of Design Research, Design Strategy, Product Design, Design Engineering and Design Ops; and Business Adoption which includes Trainings, Communications and Change Management. We support ERP (SAP) solutions by using collaborative methods with a human-centered focus to deliver solutions to our users across the enterprise.
As a Product Design Manager for ERP solutions, you will define concepts, establish strategies, get hands on, as well as manage the consistent delivery of design artifacts that unify our solutions and services. You will be collaborating with solution and product owners, developers, agile leads, domain leaders, and will collaborate and team up with other members of the ERP team, the DSA team and other UX orgs in the company.
ROLE RESPONSIBILITIES
The Product Design Manager, Experience Design colleague’s responsibilities include but are not limited to:
Support design teams to scope initiatives, identify priorities, form clear and concise design project plans, and deliver projects that have multiple stakeholders and moving parts within an Agile framework
Guide the design process from framing a challenge to research, insights, concepts, UI design and implementation
Contribute to the vision and strategy of uniting all solutions under a common set of design practices, design standards, and visual language
Lead design projects across the entire solution lifecycle and multiple launches that may begin in one platform and continue or end on another
Collaborate with researchers, engineers, solution owners, designers, and other stakeholders to synthesize data from multiple sources to communicate insights or recommendations in compelling and creative ways
Create deliverables including sketches, high fidelity UI designs, prototypes, proof of concepts, wireframes, user flows, user stories, and information architecture – where needed
Delegate and oversee project tasks carried out by junior team members, helping them to develop their individual strengths and skillsets
Lead meetings with global stakeholders to develop detailed briefs and clarify design requirements
Help continuously develop and enhance our team by taking ownership for accomplishing new and different requests, exploring opportunities to add value to organizational accomplishments
Partner with consulting partners to manage overall project execution, providing coaching and feedback where necessary
Interact with stakeholders throughout the duration of projects with a high degree of polish, professionalism, and reliability to ensure needs are met, changes are incorporated, and deliverables exceed expectations
Track design project performance, specifically to analyze the successful completion of short- and long-term goals
QUALIFICATIONS
Must – Have
Bachelor’s degree (Design or related discipline) with at five years of relevant experience; or Master’s degree with three years of relevant experience; or Associate's degree with eight years of relevant experience; or Ph.D. with 0+ years of experience; or 10 years of relevant experience with a high school diploma or equivalent
5 years related experience in Product, Service, Interaction Design, or similar role for SAP solutions
Experience in applying UX to SAP Fiori Solutions
An advanced proficiency with design and prototyping tools primarily Figma
Experience utilizing Lean and Agile methodologies
Nice – to – Have
UX, HFI, SAFe or equivalent certification highly desirable
Strong visual design skills
Working knowledge of HTML, CSS, and JavaScript frameworks a plus
Pharmaceutical or Manufacturing Industry experience a plus
Other Job Skills
A solid understanding and demonstration of user centric design principles
Ability to collaborate actively as part of a multi-disciplinary, multi-cultural and multi-location teams
Enthusiasm, patience, and a solutions-oriented attitude toward any risks and challenges
Comfort with ambiguity and complex problems
Organized, able to act independently, and able to switch between different projects in a fast-paced environment
Familiarity in emergent technologies and how to apply them to different business challenges
Ability to confidently present work and to accept or provide constructive feedback
PHYSICAL/MENTAL REQUIREMENTS
Ability to manage many parallel objectives and changing priorities. Working with various stakeholders from multiple groups.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Occasional Travel as required – 10% occasional business travel
Other Job Details
Last day to apply: November 3, 2024
Must be able to work in assigned Pfizer office at Collegeville, PA 2-3 days per week, or as needed by the business
This is NOT a remote role
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
