Services Regulatory Program Manager
Job Description
Summary
The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries! It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Apple’s Services - App Store, iCloud, Apple Music, TV+, and many more - are the most exciting and dynamic in the world. Our teams work together to craft products and experiences that impact people’s lives in ways they could not have imagined.
As the global regulatory environment changes, our teams must adapt to new challenges. We are looking for an experienced program manager to drive complex regulatory programs in Apple’s Services organization. If you are interested in driving a critical and growing part of enabling Apple’s services to operate successfully around the world, this role may be for you!
Apple’s Services - App Store, iCloud, Apple Music, TV+, and many more - are the most exciting and dynamic in the world. Our teams work together to craft products and experiences that impact people’s lives in ways they could not have imagined.
As the global regulatory environment changes, our teams must adapt to new challenges. We are looking for an experienced program manager to drive complex regulatory programs in Apple’s Services organization. If you are interested in driving a critical and growing part of enabling Apple’s services to operate successfully around the world, this role may be for you!
Description
This team manages diverse programs, each with a unique set of challenges. Our work started with China, but we are increasingly focused on new regulations in Europe and elsewhere, such as the Digital Markets Act, Digital Services Act, and others. We do not work on straightforward problems. Projects only reach our team when they are complex and ambiguous. Identifying solutions typically require working with expert teams across software engineering, data, business, infrastructure, operations, security, legal, and others. The Apple teams needed to solve these problems are spread throughout the company, so it's imperative to be an expert at building and growing relationships.
In our programs, there is never a playbook. You must be comfortable operating in new and unfamiliar areas, quickly building competence to bring insights into your work. Success requires breaking down seemingly impossible problems into manageable pieces, leveraging experts and owners, and adapting as we learn more. Teams expect us to identify and put forward solutions, own our projects, and drive to outcomes.
Strong communication is required for our success and credibility. You are required to synthesize complex issues into clear points. You must be able to tailor your communication to the appropriate context and seniority. You need to be able to write clearly, deliver effective presentations, and run large and difficult meetings. Technical depth is required for your success. We are not an engineering team, but our programs are closely tied to software and data. Much of our value lies in our ability to convey deeply technical issues to legal and policy teams, and convey legal and policy issues to technical teams.
In our programs, there is never a playbook. You must be comfortable operating in new and unfamiliar areas, quickly building competence to bring insights into your work. Success requires breaking down seemingly impossible problems into manageable pieces, leveraging experts and owners, and adapting as we learn more. Teams expect us to identify and put forward solutions, own our projects, and drive to outcomes.
Strong communication is required for our success and credibility. You are required to synthesize complex issues into clear points. You must be able to tailor your communication to the appropriate context and seniority. You need to be able to write clearly, deliver effective presentations, and run large and difficult meetings. Technical depth is required for your success. We are not an engineering team, but our programs are closely tied to software and data. Much of our value lies in our ability to convey deeply technical issues to legal and policy teams, and convey legal and policy issues to technical teams.
Minimum Qualifications
- 5+ years experience driving complex programs in the technology industry, including developing requirements for software engineering teams.
- Demonstrated excellence in building strong relationships across an organization.
- Outstanding communication and presentation abilities, written and verbal, to all levels of an organization.
- Self-starting, self-motivated, self-directed, and self-sufficient.
Preferred Qualifications
- Demonstrated ability to synthesize complex proposals and requirements into clear communication for senior executive audiences.
- Experience speaking and negotiating directly with external parties, such as regulators.
- Degree in related field of study or equivalent experience preferred.
