Job Description

Be an Eagle - Where Purpose Takes Flight!
Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.

Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.

An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu.
Employee Benefits
Employee Benefits available to NCCU permanent employees include the following and more:

Accrued Vacation and Sick Leave
Community Service Leave
NC State – Health Benefits
NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
11-12 Paid Holidays
Teachers and State Employees Retirement System (TSERS)
Optional Supplemental Plans – 401k, 403b, 457b and 457
Employee Assistance Program (EAP)
Campus Recreation Center Discount
University Bookstore Discount and more.

Primary Function of Organizational Unit
The Office of Institutional Research & Analysis (OIRA) is responsible for developing and implementing a comprehensive institutional data strategy that integrates institutional research, official reporting, data governance, and data intelligence. OIRA oversees the collection, analysis, interpretation, and dissemination of institutional data to provide timely, accurate, and actionable information for executive leadership, academic and administrative units, governing boards, external agencies, and other stakeholders. OIRA establishes and leads a robust data governance framework that promotes standardized data definitions, quality assurance, stewardship, compliance, and responsible data management. The Office supports institutional enrollment management, assessment, program review, accreditation, and academic planning by collecting, integrating, analyzing, and reporting a range of institutional data and information. OIRA also responds to requests for institutional data from federal agencies and other external organizations.
Primary Purpose of Position
The Associate Vice Provost for Institutional Research and Analysis and Chief Data Officer provides institution-wide strategic leadership for institutional research, data governance, and enterprise data strategy, with significant responsibility for ensuring the accuracy, integrity, security, and effective use of university data. The position serves as a senior advisor to the Provost and University leadership, translating complex institutional data into actionable information that supports strategic planning, resource allocation, accreditation, compliance, and institutional decision-making. The breadth of responsibility, enterprise-wide impact, and authority associated with serving as the University’s chief data authority support an Associate Vice Provost/Chief Data Officer level of responsibility and an appropriately senior EHRA classification and salary.
Required Knowledge, Skills, and Abilities
Five (5) years of progressively responsible professional experience in institutional research, data analytics, business intelligence, strategic planning, institutional effectiveness, data governance, or a closely related field.
At least five (5) years of supervisory and management experience leading professional staff and complex institutional initiatives.
Demonstrated experience providing strategic data analysis and executive-level decision support for senior university leadership.
Experience managing official institutional reporting to federal, state, accreditation, and governing agencies (e.g., IPEDS, UNC System, state agencies, SACSCOC, or comparable organizations).
Demonstrated experience developing and implementing enterprise data governance practices, including data quality standards, stewardship, policies, and institutional data definitions.
Experience leading cross-functional projects involving academic affairs, enrollment management, finance, information technology, and institutional effectiveness.
Demonstrated experience using business intelligence, data visualization, and analytics platforms to develop executive dashboards and self-service reporting tools.
Experience translating complex data into actionable recommendations for executive leaders, governing boards, and other stakeholders.
Evidence of experience in data translation; advanced data management; statistical analyses and predictive modeling analysis of short and long-term trends critical to strategic planning, financial decision-making, and reporting to internal and external constituencies.
Comprehensive skills and programming experience with relational database software Microsoft BI stack, business intelligence tools, and OLAP structures
Advanced proficiency in relevant components of Microsoft Office, including Access and Excel.
Effective interpersonal and communication skills – both verbal and written
Ability to effectively interact with internal and external constituents of diverse backgrounds and present detailed and complex data in different formats and to different audiences.
Prior experience with OLAP, Banner by Ellucian, and experience working with and supporting Tableau are strongly preferred
Minimum Education/Experience
Master’s degree from an accredited institution in Institutional Research, Higher Education Administration, Public Administration, Business Administration, Data Analytics, Statistics, Information Systems, Computer Science, Educational Research, Social Sciences, or a closely related field.
Doctoral degree (Ph.D. or Ed.D.) in a related discipline is preferred.
Possess both the capacity to understand how data systems interact with multiple institutional functions, and the managerial expertise to collaboratively devise solutions to meet multiple needs.
Five to seven years of job-related experience.
Licenses or Certification required by Statute or Regulation
N/A
Pre-Employment Requirement
Pre-Employment Requirements:
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
Final candidates are subject to criminal background checks, and education/license verification prior to employment.
North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Equal Opportunity Employer
Consistent with the policy of the State of North Carolina, North Carolina Central University (NCCU) reaffirms that it has been, and will continue to be, the policy of this University to be an equal opportunity employer. North Carolina Central University is committed to providing educational opportunities and prohibits discrimination against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Any individual alleging discrimination based on sexual orientation cannot grieve beyond the University’s internal grievance process. In keeping with this policy, and to further the principle of equal opportunity, all other personnel matters such as recruitment, selection, hiring, promotion, compensation, performance appraisal, disciplinary actions, benefits, transfers, separations, reduction in force, grievance procedures, company-sponsored training, education, tuition assistance, and social and recreational programs will also continue to be administered in accordance with this policy.
Work Location Fully On-site (dedicated office at Duty Station)
Primary Responsibilities and Duties
Function Compliance Management
Describe the specific tasks and responsibilities related to the function.
Ensure the quality, accuracy, and veracity of ERP and institutional data, including data integrated with the core ERP (Banner) system.
Establish and maintain efficient procedures and controls for accurate and consistent data collection within the ERP.
Provide leadership for data governance, including the development and implementation of a comprehensive data dictionary, data standards, and established protocols.
Collaborate with Information Technology Services (ITS) to establish consistent standards for operational reporting and data presentation.
Partner with ITS and campus stakeholders to ensure appropriate data security, access controls, and protection measures are established and maintained.
Establish clear distinctions and requirements for transactional, operational, and institutional reporting, ensuring campus stakeholders understand the appropriate use and purpose of each.
Empower Institutional Research staff through the use of advanced data analysis skills, tools, and technology to strengthen institutional capacity for data-informed decision-making.
Identify and leverage emerging opportunities in enrollment management, academic program management, and resource allocation through effective analysis and use of institutional data.
Function Leadership and Collaboration
Describe the specific tasks and responsibilities related to the function.
Lead and manage a comprehensive institutional research program that supports the University’s mission and strategic goals. Develop and implement a clear vision for the function that is responsive to the broad institutional need for information and useful to a wide range of internal and external customers.
Engage with NCCU leaders to determine their data, reporting, and analysis needs. Ensure that the office is delivering the kind of data and analysis required by all constituencies. Prepare, publish, and present reports to campus management in support of institutional planning, campus policy-making, and strategic decision-making.
Function Coordination of Work Flow
Describe the specific tasks and responsibilities related to the function.
Charge the department with developing novel studies and reports that support creative decision-making. Produce studies with real institutional impact.
Oversee the creation of yearly standard Institutional Research reports, such as the annual statistical portraits, as well as ad hoc reports, as requested. Oversee responses on behalf of the campus to local, state, and national statistical surveys, questionnaires, and non-routine requests for data and information.
Ensure the delivery of the quantitative and qualitative research and analysis of data relevant to institutional policy, programmatic, and planning needs, both in the long-term and short-term.
Function Institutional Alignment and Collaboration
Describe the specific tasks and responsibilities related to the function.
Oversee monitoring of NCCU and UNC System metrics and notify campus leadership if it appears that the campus may be under- or over-performing for a particular term.
Monitor the external environment in which the campus operates and evaluate how changes in that environment may affect achievement of campus goals.
Serve on a variety of campus-wide planning and administrative committees and work teams, including the Provost’s Council, the University Planning Council, the Academic Planning Council, and others.
Represent NCCU in a variety of inter-institutional data exchange consortia and serve as the official campus contact with external organizations and state and federal agencies for information reporting.
Maintain memberships in professional institutional research organizations (e.g., Association of Institutional Research [AIR], North Carolina Association for Institutional Research [NCAIR]).